White Label Pixel Setup

Overview

Host Delivr.ai's resolution pixel on your own domain. Your customers see cdn.yourdomain.com instead of Delivr.ai's CDN, with the same resolution capabilities.

Timeline: 2-3 business days after providing required information.

What You'll Get

A pixel served from cdn.pixel.yourdomain.com (your branding)
Full SSL/TLS security
Same resolution capabilities as Delivr.ai's CDN

Before You Start

Have this information ready:

Business Contact

Field	Example
Name	Jane Smith
Email	[email protected]
Timezone	EST / GMT-5

Technical Contact

Field	Example
Name	John Developer
Email	[email protected]
Timezone	PST / GMT-8

Domain Configuration

Field	Example
Organization Name	Your Company Inc
White Label Domain	pixel.yourcompany.com

The pixel will be deployed at cdn.pixel.yourcompany.com. Make sure this subdomain is available.

Requirements

Submit this information at least 48 hours before your target deployment date
Technical contact must have DNS record access for your domain
Plan for approximately 30 minutes of coordination time during US morning hours
Delivr.ai will invite your technical contact to a Slack channel for real-time coordination

Setup Process

Step 1: Certificate Generation and Verification

What happens: Delivr.ai generates an SSL certificate for your domain.

Your action: Add a TXT DNS record to verify domain ownership.

Receive the TXT record details from our team
Access your domain's DNS management console
Add the provided TXT record
Reply to confirm the record is added

Example DNS record:

Type:  TXT
Host:  _acme-challenge.cdn.pixel
Value: [provided by Delivr.ai]
TTL:   300

Step 2: CDN Bucket Provisioning

What happens: Delivr.ai creates a storage bucket (cdn.pixel.yourcompany.com) to host your pixel files.

Your action: Add a DNS record for domain verification.

Receive the DNS record details from Delivr.ai
Add the TXT or CNAME record to your DNS zone
Notify Delivr.ai when the record has propagated

Step 3: Load Balancer Setup

What happens: Delivr.ai configures SSL certificates and creates a load balancer with a dedicated IP for your domain.

Your action: Point your domain to the load balancer IP.

Receive the IP address from Delivr.ai
Add an A record in your DNS:

Type:  A
Host:  cdn.pixel
Value: [IP provided by Delivr.ai]
TTL:   300

DNS propagation can take up to 24 hours

Step 4: Account Registration

What happens: Delivr.ai links your account to the white label pixel.

Your action:

Register at app-v2.delivr.ai/sign-up
Complete registration with your business email
Send the registered email address to your Delivr.ai contact
Wait for confirmation that setup is complete

Step 5: Verification

Test your setup:

Visit https://cdn.pixel.yourcompany.com -- the SSL certificate should be valid
Create a test pixel in your dashboard
Install the pixel on a test page
Verify events appear in your dashboard (check the browser Network tab if nothing shows up)

Troubleshooting

Issue	Solution
SSL certificate not valid	DNS TXT record may not have propagated. Wait 24 hours and retry.
Domain not resolving	Check A record points to correct IP.
No events appearing	Verify pixel script is loading (check browser Network tab).
403 Forbidden	Account may not be linked. Contact support.

Support

For issues during setup, contact your Delivr.ai account representative or the Slack channel created for your setup.

Next Steps

Once your white label pixel is deployed:

Account Setup -- Create your first project
On-Domain Events API -- Create a pixel and query visitor events
Intent Audiences API -- Create intent-based audiences